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At Ighocore Solutions Inc., safeguarding your privacy is at the core of our operations. As a multi-service provider in digital development, logistics, and workforce solutions, we are committed to ensuring the protection and responsible management of your personal data across all touchpoints of engagement. This Privacy Policy outlines how we collect, process, use, and protect your data in accordance with relevant privacy frameworks, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union’s General Data Protection Regulation (GDPR).
This Privacy Policy applies to all users, clients, job applicants, and business partners who interact with our services via our websites, applications, platforms, or through direct contact.
We collect both personally identifiable information (PII) and non-personal data: Collected through our websites and platforms: IP address, device identifiers, browser type, language, and location data Cookies, session data, and online behavior analytics Provided by you through forms or communication: Full name, contact details (email, phone number) Company or organization details Uploaded CVs, job history, education (staffing services) Payment or billing information (where applicable)
Your data is used to: Deliver digital products, shipping, or workforce solutions Improve customer experience and platform performance Manage contracts, billing, and compliance Respond to inquiries and provide client support Send service updates, news, and promotional material (with your consent) Comply with legal, regulatory, or employment obligations
Under the GDPR, we rely on the following lawful bases: Consent – when you voluntarily submit forms or sign up for communications Contractual necessity – to fulfill services you request or contractually agree to Legitimate interests – e.g., fraud prevention, analytics, or service improvement Legal obligations – compliance with tax, labor, or governmental regulations
If you reside in the EU, please be aware your data may be processed in Canada, which is recognized by the European Commission as providing an adequate level of data protection. We apply: Standard Contractual Clauses (SCCs) when applicable Data encryption during transmission and storage Data minimization and access limitation principles
You may request to: Access your personal data Correct or update outdated or inaccurate information Withdraw consent at any time Request deletion of your data (Right to be Forgotten) Restrict or object to processing under certain circumstances Request data portability File a complaint with a Data Protection Authority (e.g., Office of the Privacy Commissioner of Canada or your EU DPA)
We use cookies and similar technologies to enhance user experience and gather analytics. Functional and performance cookies for seamless service delivery Analytics cookies for traffic and usage insights Targeting cookies (only with user consent) You can manage cookie settings via your browser or our Cookie Consent Manager.
SSL/TLS encryption Multi-factor authentication Firewall protection and intrusion detection Regular data audits and employee confidentiality agreements We store your data only as long as necessary to meet the processing purpose or regulatory obligations, and then securely delete or anonymize it.
We may share data with verified third-party vendors for: Payment processing Cloud hosting Marketing automation Background screening or job placement (staffing services) All third-party providers are contractually obligated to comply with strict data privacy and security standards.
We may update this Privacy Policy from time to time to reflect legal changes or service updates. The latest version will always be posted on our website with the effective date.
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